PTC Velocity is a Sales Enablement Platform, powered by SAVO Group. The goal of this project was to revamp the web UI and navigation that result in better user experience.
User Research • Prototyping • UI Design • UI Development

print(f"Successfully converted to output_path") print(f"WARNING: This PKG has no Cisco signature. Use at your own risk.")
Here’s a step-by-step guide to converting a Cisco image (typically a universal image or subpackage) to a pkg format (installable package for Cisco IOS XE or similar platforms).
Always verify the
Before you attempt any conversion, you must understand why Cisco separates these formats. This knowledge will save you hours of bricked devices and TAC support calls.
To learn more about our users’ experience with the current site, we conducted user interviews and usability testing. Based on the feedbacks we collected, we were able to identify 3 major user behavior using this platform.
“When I go into Velocity, I care more about information design than pretty looking UI. As long as I can find contents as quickly as possible, the better.”
Many users struggled navigating through pages to find the right content. We needed to find the best way to make their discovery experience easy and seamless.

The design process consisted of card sorting, information architecture, task flows, and creating low-fi/high-fi wireframes.



print(f"Successfully converted to output_path") print(f"WARNING: This PKG has no Cisco signature. Use at your own risk.")
Here’s a step-by-step guide to converting a Cisco image (typically a universal image or subpackage) to a pkg format (installable package for Cisco IOS XE or similar platforms). cisco convert bin to pkg better
Always verify the
Before you attempt any conversion, you must understand why Cisco separates these formats. This knowledge will save you hours of bricked devices and TAC support calls. cisco convert bin to pkg better
From homepage to other subpages, here is how our website revamped. cisco convert bin to pkg better
There is never a perfect design! We had a lot of positive feedbacks from our users with the redesign. Users were satisfied with cleaner UI and improved navigational experience.
However, even the new design could not satisfy our users 100%. As they continued using the tool, they faced with new sets of problems. I learned how important it is to never get fully satisfied with the design decisions and the continue the effort of iteration, which should not be an option but a habitual routine.