If you can still see any output on your TV — even if channels are scrambled or showing a "hot" message — follow these steps:
Your StarTimes decoder serial number is a unique identifier that is assigned to your decoder by the manufacturer. It's usually a 12-digit code that can be found on the back or bottom of your decoder. Having your decoder serial number handy is essential for several reasons: how to find startimes decoder serial number hot
If the sticker is peeled off or unreadable, you can view the serial number on your TV screen: If you can still see any output on
If you have checked the sticker, the menu, and the app, and still cannot locate the number, check these common pitfalls: and the app
You can find your StarTimes decoder serial number (S/N) directly on the white manufacturer sticker pasted on the bottom or back panel of the decoder, or inside the decoder's System Settings menu.