For technicians managing multiple devices, the GUI is slow. Version 8-2 37 includes hidden CLI tools.
Open the Nokia Software Recovery Tool. It should automatically detect your device's model and current software version. If it shows "No device connected," reinstall the 64-bit drivers or try a different USB port.
: Nokia Series 30+, Series 40, Asha, Nokia Belle (Symbian), and Nokia X. Excluded Devices : Lumia and Windows Phone 8.0/8.1/10 devices are supported by this tool; they require the Windows Device Recovery Tool Usage Procedure Preparation