If the printer has a touchscreen, you may need to touch the area where the resume button normally appears.

While the Canon Service Tool v3600 is immensely useful, it is technically a proprietary tool not intended for end-users. Canon does not sanction public distribution. Using this tool resets the counter, but if the physical pads are overflowing, ink will leak inside your printer, potentially destroying the print head, power supply, or mainboard.

Wait for the green light to stay steady. Your printer is now in Service Mode. 📄 Step 2: Run a Test Print

Contrary to popular belief, this tool does not "clean" your physical waste ink pads. Instead, it resets the internal counter that tracks how many times the printer has performed head cleanings and purges. Once reset, the printer believes the pads are empty and resumes normal operation.

For newer printers like the TS8300, TS9500, or G-series MegaTank, you will likely need a newer tool such as v4720 or v5000. Using the wrong version can fail to connect or corrupt the EEPROM.

Resetting the counter digitally does not empty the physical waste ink. If you reset the printer multiple times without replacing or cleaning the physical sponges, the ink will eventually overflow and damage your desk or printer internals. 🛠️ Step 1: Put Your Printer into "Service Mode"