Verify that the "Sophos Connect" service is running in the Windows Services manager. Troubleshooting Common Issues
: The SophosConnect_2.5.0_IPsec_and_SSLVPN.msi package continues to support both IPsec and SSL VPN protocols within a single application . sophosconnect 2.5.0 ga%28ipsec and sslvpn%29.msi