: The device originally ships with a CD containing the MediaImpression application and a unique CD key found on the sleeve, which is required for activation. Installation Guide
Look at the label on the bottom or rear of the device. The driver for the is not compatible with the Gmyle Smart Pro X1 . Note the alphanumeric string (e.g., GS-DIC-4.2). Gmyle Smart Digital Image Copier Driver
Are you attempting to install this on a or macOS system, so I can provide more specific compatibility workarounds? Gmyle Smart Digital Image Copier Driver - Facebook : The device originally ships with a CD